Please re-install League alpha client to try again."įollow these steps to resolve this error: I received the following error: "LCU has encountered a problem. To help prevent future crashes, uninstall all League of Legends files from your computer and start a fresh install. The updated client shares files with the legacy client, so if you uninstall one it will affect the other. If you uninstall or reinstall the updated client, you may experience more frequent crashes. Note: You will need to be signed in to submit this ticket! The game keeps crashing after reinstalling the updated client. Submit your logs by creating a ticket, and let us know the details about where your performance is suffering the most. This will compact all the necessary logs into a zipped file. Thanks for your help! How do I submit logs for the updated client?ĭownload and run the Hextech Repair Tool and turn on "Gather System & LoL Logs". These reports go directly to the team working on the updated client and help us track down and eliminate bugs much more quickly. If you encounter an issue that’s not listed here, please use the bug icon that’s at the bottom of your friends list. Before we dig in: if you encounter any issues in the updated client, your first step should be to restart the client.
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